refund policy
We have a 14-day return policy, which means you have 14 days to request a return after you receive the item.

We have listed everything below about our Cancellation and Refunds policy so that in case you do decide to cancel your order, or seek refunds, you do not face an iota of a problem.

You can choose to cancel the order if it has not been dispatched and in the process of shipment. We will initiate 100% refund of your money and a confirmation of the same will be sent to you via email. It takes a maximum of 2-5 business days, post the receipt of your cancellation request, for us to cancel your order, and send you a notification via email. 

There’s always a possibility that

1. Item(s) may get damaged during transit; or
2. There may be a manufacturing defect which didn’t get noticed during packing; or
3. A wrong item is shipped out to you by mistake.

To resolve any disputes related to damage, we request you to record an unboxing video, followed by clear pictures of the product and packaging in question with invoice clearly displayed and email the same to grievance officer  [email protected]. “Damage” constitutes ‘damage to product packaging’ in a way that affects the product i.e. punctures, and/or tears in product packaging that pre-existed when the parcel was first opened, the veracity of which should be evident in the unboxing video. Such requests should come within 24 hours of receiving the product. We will review the claim and process a refund or replacement of the product if the claim is sound. 

Any product purchased from our “Accessories” section will not be returned under the Returns Policy except if it’s an error on behalf relating to a manufacturing defect or a wrong item has been shipped out to you by mistake. Do not dispatch the products before receiving a “Return Accepted” Confirmation email from us.

Refunds will be issued to the original payment method on request within 30 working days. The refund process will be initiated once we received the product(s), please read the return and replacement policy carefully.

To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.

To initiate a return, you can contact us at [email protected] for review, which takes 1-7 days. If your return request is accepted, we will send you a return shipping label with instructions on how and where to send the package. Items returned to us without first requesting a return will not be accepted.

Funds will be refunded after we have successfully received the returned item, funds will be credited into customer’s bank account within 1-7 days, depending on bank processing time, for customers paying with Paypal, funds will be credited within 1 day back.

For any return issues, you can always contact us at [email protected].
damage and problems
Please inspect your order when you receive it and if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can evaluate the problem and correct it.

Exceptions/non-returnable items
Certain types of items cannot be returned, such as perishable items (such as food, flowers, or plants), custom-made products (such as special order or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. If you have questions or concerns about a specific item, please contact us.

Unfortunately, we do not accept returns for promotional items or gift cards.

replacement
The quickest way to ensure you get what you want is to return the item you own and, once the return is accepted, purchase the new item separately.
Refund
Once we have received and inspected your return, we will notify you and let you know if your refund has been approved. If approved, you will automatically receive a refund to your original form of payment. Keep in mind that your bank or credit card company may also take some time to process and post the refund.

Cancellation Policy

Customers can easily cancel their online order within 24 hrs of placing the order, complete amount will be refunded. The partial cancellation of order is not allowed.

The refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash on Delivery (COD) orders, the refund will be done through NEFT.

Spl Note: – Any product purchased from our “Accessories” section will not be returned or exchange under the Returns Policy except if it’s an error on behalf relating to a manufacturing defect or a wrong item has been shipped out to you by mistake. Do not dispatch the products before receiving a “Return Accepted” Confirmation email from us. Same is applicable for the products like Vests, Briefs, Boxer and Thermal.